TYPE OF SUPPORT OFFERED BY REIN DATA
The IT & surveillance industry works around projects. Rein Data, in order to provide a full-coverage technical assistance, has created a solution-oriented department committed to develop surveillance projects covering each project life cycle.
Our Project support services include:
● Site Survey.
● Proposal design.
● Proof of concept
- Each phase includes professional documentation for the customer and detailed instructions regarding the deployment of such solution offered.
- In some cases, where the solution is complex or customized for the end user, our engineers will even install all the applications required and leave the system running.
Telephone
- If you have any technical issues that need urgent support, you can contact us by phone
Remote assistance
- Engineers will provide remote assistance through a Team viewer session as per the feasibility.
On time Delivery and Implementation of turnkey solutions
Our Technical Support schedule is the following:
09:00 – 18:00 (GST +4 Abu Dhabi time zone)
Please let us know via Website, E-mail or phone and we will assign resources..